- How much will it cost?
- What areas do you cover?
- How much notice do you require?
- What size are your vehicles?
- How do I arrange parking bay suspension?
- Do you dismantle and re-assemble my bed, wardrobe etc.?
- Do I need to unpack my chest of drawers?
- What should I do with my gas cylinders or flammable liquids?
- Will you empty my loft?
- Does my furniture get placed to my requirements?
- When do I pay for my removal?
- How can I pay for storage?
- What items are not allowed to be stored?
- Cant find an answer in this list?
How much will it cost?
It's always ideal for us to visit your home to determine the cost of your move, as it depends on numerous factors such as packing, access, size of lorry, number of staff etc. With this information we can compile an accurate quotation tailored to your individual move.
If we aren’t able to do this then we may suggest using our self survey form, which you can fill in and send back to us.
What areas do you cover?
We move households from Warwickshire to the whole of the UK & Europe with our own transport offering full, part and return load services. And of course, we can move you virtually anywhere in the world, through the Britannia network.
How much notice do you require?
European removals are usually booked at least 21 days in advance of the expected move date, although we do have limited resource as we don’t employ agency staff so ideally as soon as you get some firm dates give us a ring. Please always try to give as much notice as possible.
What size are your vehicles?
We operate a range of vehicles from 3.5 ton vans up to 18 ton purpose built removal vehicles. Please let us know if there is difficult access at either address as this will allow us to plan your move with smaller vehicles or make the necessary arrangements to tranship your goods.
How do I arrange parking bay suspension?
It is usually the local council who deal with this matter. Telephone numbers are different for each area, contact a telephone directory company for numbers in your area.
Arranging a parking bay suspension abroad, if required, can be dealt with in a number of different ways and we would suggest that you look in to this well in advance of the move taking place to avoid any complications on the day.
Do you dismantle and re-assemble my bed, wardrobe etc.?
Unless this was agreed at the quotation stage, then all items needing dismantling are expected to be dismantled and ready to move prior to our arrival. If agreed at the quotation stage our staff will carry out dismantling and re-assembling to the best of their ability. It is essential that we know what is required at the quotation stage to allow for the necessary resources and equipment to be provided.
Do I need to unpack my chest of drawers?
Providing the unit is sturdy enough then light items such as clothing, bedding etc. can be left in. Please remove any books, magazines, breakable items etc. Self assembly furniture does not respond well to moving so this type of furniture must only be moved while completely empty.
What should I do with my gas cylinders or flammable liquids?
Gas cylinders cannot be transported on our vehicles. Flammable liquids, however contained, must not be submitted for removal either. These items are not covered under our insurance, other arrangements must be made. Equipment such as garden mowers and chainsaws should be drained of all liquids beforehand.
Will you empty my loft?
Unless the loft has a fitted staircase, is boarded out and lit, our insurance does not cover our staff for this activity. Please ensure your loft is empty prior to our arrival.
Does my furniture get placed to my requirements?
It is always best if you have a clear idea of where you want your furniture to be placed. Our staff will endeavour to arrange the rooms to your liking but will not have the time to continually rearrange your room.
When do I pay for my removal?
We ask for a 30% deposit on booking and final balance on the day of the move. This can either be with a cheque, cash or card over the phone.
How can I pay for storage?
You can pay by cheque, credit or debit card. A popular option is to pay by standing order if you are storing for a longer period of time.
What items are not allowed to be stored?
Flammable items, gas bottles, plants, any opened foods such as oils, sauces etc.
